Returns & Refunds
A. Returns & Refunds
30-Day Hassle-Free Returns:
Return any product within 30 calendar days of delivery (based on shipping records). You must provide proof of purchase and original packaging. Items must be unused, undamaged, and include all tags, labels, and free gifts (if applicable).
⚠ Non-Returnable If:
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Product is damaged, missing parts, or not in resalable condition.
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Customer bears return shipping costs.
Refund Process:
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Issued within 60 days of receiving the returned item.
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Refund method matches original payment. Processing time depends on your bank/payment provider.
Defective Products:
If your product has a manufacturing defect (confirmed by Wander Grind), return it within 30 days with proof of purchase. All free gifts must also be returned.
B. Warranty Exclusions
Not Covered:
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Damage from misuse or improper storage.
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Failure to follow user manual instructions or intentional damage.
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Wear & tear of consumable parts.
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Continued use after a known issue worsens damage.
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Claims after warranty expires.
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Damage from accidents, natural disasters, or non-product faults.
C. Disclaimer
By using this product, you agree to:
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Read the User Guide & Safety Manual (subject to updates).
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Accept full responsibility for unauthorized use or accidents.
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Use the product only as intended.
Wander Grind is NOT liable for:
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Injuries, property damage, or legal issues from misuse/negligence.
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Data loss, leaks, or privacy breaches.
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Indirect/consequential damages.
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Invalid policy clauses do not void remaining terms.
D. Additional Terms
✧ Wrong Address/Refused Delivery? You cover the costs.
✧ International Returns? Get pre-approval—you pay duties & fees.
✧ Damaged in Shipping? Report within 24 hours or forfeit claims.
Final Note: Wander Grind reserves all rights to interpret these policies.
(Clear. Fair. No surprises.)
Questions? Contact our support team!
